As a retail worker with more than ten years’ experience, I was saddened, though not particularly surprised, by the recent decision of the FWC to cut penalty rates in my sector. It strikes me as the logical outcome of the widening gulf between the ‘servants’ and the ‘served’ – a willed ignorance to the actual conditions of labour, that extends right through to the uniquely free-floating, disconnected lives of most of the political class.